1、培訓過程中，如有部分內容理解不透或消化不好，可免費在以后培訓班中重聽；
        2、培訓結束后,授課老師留給學員聯系方式,保障培訓效果,免費提供課后技術支持。
        3、培訓合格學員可享受免費推薦就業機會。

授課對象
This course is designed for anyone who works on WebSphere-related applications and projects, including administrators, business partners, independent software vendors (ISVs), and consultants.
課程目標
Apply problem determination techniques and analyses
Use problem determination tools
Use problem determination tools combined with analysis techniques to identify problems
Identify common problems
Use IBM Support Assistant
Communicate effectively with IBM support teams
主要課題
Course introduction
Overview of WebSphere Application Server systems and components
Using the IBM Support Assistant
Exercise: Using the IBM Support Assistant
Problem determination methodology
Problem determination techniques and tools
Exercise: Introduction to problem determination tools
Introduction to JVM-related problems
Exercise: Introduction to configuring garbage collection policies
How to troubleshoot hangs
How to troubleshoot crashes
Exercise: Hung threads detection and server crash
Introduction to WebSphere out-of-memory problems
Exercise: Troubleshooting an out-of-memory condition
Introduction to database connection problems
Exercise: Troubleshooting database connection problems
Connection pool tuning and management problems
Exercise: Troubleshooting a connection leak
WebSphere security configuration problems
Exercise: Troubleshooting security problems
Application deployment problems
Exercise: Troubleshooting application deployment problems
Server start failures
Exercise: Troubleshooting server start failures
Request flow and Web container problems
Exercise: Troubleshooting request flow and Web container problems
How to troubleshoot problems with Web services
Exercise: Troubleshooting Web service problems
Default messaging provider problems
Exercise: Troubleshooting WebSphere default messaging
WebSphere installation problems and maintenance update
Exercise: Troubleshooting installation problems
Workload management and high availability problem determination
Exercise: Troubleshooting workload management distribution problems
Course summary